The Top Benefits of Managed IT Services
When it comes to your business’ IT needs, your in-Office or contracted IT service provider can only do so much.
It covers such a wide range of services, from your hardware setup and network configuration, to cybersecurity, issue response, and more. And, typically an IT services provider only specializes in a few specific services.
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Here are the top 8 benefits of partnering with a managed IT services Company, and what this can achieve for your business.
1. Improve your business’ efficiency with unlimited support
When it comes to a managed IT services Company, their job doesn’t just stop once your bug is fixed, or your hardware is set up. They provide ongoing, regular support, when you need it.
2. Reduce downtime with guaranteed response times
Instead of calling up your IT provider to lodge a ticket, or book in a time to fix your errors, your managed services provider will be there when you need them, within a timeframe that you agree upon upfront.
3. Resolve errors before they become an issue with proactive monitoring
A managed IT services provider doesn’t just fix your issues when they arise. They provide complete monitoring for all your IT needs, often before they even occur. They’re able to provide proactive mitigation, with a large range of tools and processes that ensure less opportunities for errors to ever occur.
4. Save IT budget with predictable costs
Engaging a managed IT services provider, rather than calling out an IT tech every time you need a hand, provides you with one regular monthly fee. You’re not paying every time something needs fixing, which in itself can be a problem. After all, if your IT provider is making money each time something goes wrong for you, then there’s more incentive for them to allow things to go wrong.
5. Reduce your IT infrastructure expenses
Your business might be furnished with excess software or energy-draining hardware that you don’t actually need. Your managed IT services provider will provide you with a detailed IT infrastructure audit to determine your IT needs, then provide a strategy to optimize it all for you. They’ll be able to trim the fat, whether it’s in extra devices, or unnecessary software licenses.
6. Save time and money on training
A managed IT service provider offers complete IT support. They come onboard with a staff of fully-trained, fully-qualified experts. There’s no training time necessary on your part, and no costs associated with sourcing, engaging, and onboarding new IT staff.
7. Build trust with a smoother, more streamlined relationship
Your managed IT services provider is your complete one-stop-shop. You’ll typically have one dedicated account manager, one point of contact who takes care of your IT needs for you. You work with them on a regular basis, get to know them, and they get to know you, and your needs. It’s the start of a beautiful, long-term relationship. They can even liaise with other vendors on your behalf, so you’re not stuck trying to translate and communicate between two different companies trying to pass the blame.
8. Increase your business’ scalability
A managed IT services team, on the other hand, is built for this level of scale. They’ve got the capability, technological ability, and agility to manage your IT needs, whether you’re a five-person team, or five hundred. They also work with you to increase or decrease your service level as your business grows and changes.
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